Utility Assistance

Stay Connected Basic Training
Stay Connected Videos
Stay Connected Information Update Video Supplement
Home Energy Assistance Program (HEAP)
HEAP Made Easy
English, Spanish
Home Energy Assistance Program Application
Home Energy Assistance Program Guidelines
English, Somali
Home Energy Assistance Program Poster
Percentage of Income Payment Plan (PIPP)
PIPP Made Easy
Percentage of Income Payment Plan Guidelines
English (short), English (long), Somali
Your Guide To Paying Off Your PIPP Balance (Electric)
Your Guide To Paying Off Your PIPP Balance (Natural Gas)
English, Spanish, Somali
Basics of Electric PIPP Arrearage Crediting Program
Percentage of Income Payment Plan Poster
Top 10 PIPP Myths
English, Spanish
Energy Assistance
Energy Disconnection & Reconnection
English, Spanish
Guide to the Home Weatherization Assistance Program
English, Spanish
Summer Crisis Program
Summer Crisis Program Poster
Telephone Assistance
Know Your Rights: Telephone Disconnection and Reconnection
English, Spanish
Lifeline Assistance Made Easy
Lifeline Assistance Poster
Telephone Lifeline Programs in Ohio
English, Spanish, Somali
Universal Service Assistance Programs in Ohio
English, Spanish
Signing Up for Utilities for Beginners
Renting a Home and Your Utility Services
English, Spanish
Your Guide to Signing Up for Utility Service
English, Spanish, Somali
Miscellaneous
Utility Assistance for Military Families
Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
Office of the Ohio Consumers' Counsel - Your Residential Utility Consumer Advocate OCC Seal Home En Español Search Ask Utility Questions Action Alerts