The Robert F. Manifold Award is the highest honor of the National Association of State Utility Consumer Advocates, recognizing a lifetime of public service. It was awarded to Bruce Weston for "Dedication and Meritorious Service to the People of Ohio and to NASUCA."
General Information | Consumer Protection | Consumer Assistance | Energy Efficiency | Electric | Natural Gas | Telephone | Water | En Español
Assists with electric utility bills, central air conditioning repairs, an air conditioning unit and/or fan purchases.
Available from July–Sept.
There are laws and rules governing telemarketing, which protect you from getting unwanted calls.
It is important to read your bill each month, look for any unusual charges, and keep track of your normal natural gas usage.
Take this 20-question pop quiz to see how much you know and if you make the grade.
Tenants should understand how they will receive and pay for utility services before signing a lease agreement.
Did you know you can express your concerns to those making decisions about the utility rates you pay?
Learn energy-saving tips that can reduce your home’s energy costs.
Be prepared and know your rights if a power outage occurred today.
This simplifies the information to help you choose the best bulb to meet your needs.
The average household spends $100 every year on vampire power.
There is help if you struggle to pay electric and natural gas bills.
Electric utilities are modernizing the electric grid with digital technology to improve its reliability and efficiency.
A utility’s Third-Party Notification program serves as a safety net for consumers whose utility service could be disconnected.
A checklist for energy assistance appointment documents.
Assists income-eligible Ohioans to improve their home’s energy efficiency and reduce energy costs.
Common utility-related scams, how to avoid being scammed, and where to report it.
A year-round extended payment plan to pay electric and/or natural gas bills based on a percentage of household income.
You receive and pay your telephone bill every month, but do you know what the charges on your bill mean?
A law begins as an idea, which then goes through many steps to become a law. Here is how it happens.
Ways to help keep your home cool and save money on your energy bills when temperatures soar.
Helps utility customers with payment assistance for electric, natural gas and/or water bills.
When Ohioans use less water to accomplish the same things, it will save money and help ensure a water supply is available for the future.
Maintain or restore service, establish new or transfer service, help with a PIPP default or first PIPP payment.
Available Nov. – March
A benefit directly applied once per heating season to the main heat source or bulk fuel bill.
Ohio law requires utilities to maintain the safety of their lines.
Helps consumers avoid disconnection or reconnect service if someone in the home has a medical condition.
Advocating for Ohioans Regarding Their Utility Services
Learn more about how government aggregation of energy works in Ohio.
Provides service members and their families with special utility service protections and assistance.
Can provide income-eligible consumers a discount on telephone service.
It is important that you read your bill each month, look for any unusual charges, and keep track of your normal electricity usage.
Information to consider when deciding whether to purchase a utility line warranty.
Assistance for utility customers (regardless of income) to reconnect or avoid service disconnection.
Available mid-Oct. to mid-April