Consumers' Corner: OCC Newsletter
November / December 2011
Features:
OCC and AARP to hold free "Managing Your Utility Bills" workshops
$78 million to be returned to AEP customers
OCC recommends reduction in one AEP proposal, objects to settlement in second
Agreement in Duke electric plan expected to lower customers' bills
Winter reconnect order requires PIPP Plus customers to pay up to $100 towards their electric and natural gas balances
Medical Certifications can prevent utility disconnection
How to save on your energy bills
OCC Governing Board Welcomes Two New Members;
Moliterno Selected Board Chairman
September / October 2011
Features:
Migden-Ostrander announces resignation;
OCC Governing Board names Weston as interim Consumers' Counsel
Winter reconnect order goes into effect in October
Important dates approach for PIPP Plus customers
Energy education subject of national student competition
Ohio utilities evolving to smart grid
Weatherization 101: Insulation can add up to big energy savings
Getting ready for a cozy, cost-saving winter: Tune up your furnace and other tips
Consumers Corner now features an expanded online format:
FirstEnergy customers latest to be offered energy efficiency opportunities
July / August 2011
Features:
Budget cuts force OCC to close call center, reduce services
Yearlong utility problem fixed after one call to OCC
Two OCC publications earn recognition of excellence
Summer Assistance Programs
Refunds, rate reductions due to AEP customers
OAW proposes 19% - 26% increase in water rates for residential customers
Duke proposes 10-year rate plan
Renewable energy incentive programs now available for AEP customers
New and updated information available on OCC website
May / June 2011
Features:
Proposed budget cut would severely impact OCC's ability to represent utility customers
OCC wins at Supreme Court of Ohio, protects AEP customers from unlawful rates approved by PUCO
OCC's advocacy works for businesses as well as residential customers
Customers faced with two increases from AEP
Concerns linger with revised natural gas legislation; OCC seeks improvements to protect customers
Consumers' Corner Editor's note
March / April 2011
Features:
The OCC: Saving Ohio's utility customers $10 billion in 35 years
OCC advocacy leads to $92 million in residential customer savings
AEP offers home energy audits to customers
Efficiency puts cheaper energy at customers' fingertips
Proposed legislation will lead to rate increases for natural gas customers
Auction results in lower rates for Vectren natural gas customers
January / February 2011
Features:
Just Energy penalized $111,000, agrees to change
sales practices after numerous complaints received
Additional payment assistance available for Columbia
customers
Holiday cooking tips could save energy
Air leaks, duct work often major energy loss in
mobile homes
OCC asks Supreme Court of Ohio to lower Vectren’s
fixed distribution charge
FirstEnergy biomass conversion cancelled
Click
to read archived newsletters.
OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.
You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.
Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our
Legal
Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer
and provider of services.
Office
of the Ohio Consumers’ Counsel - Your Residential Utility Consumer
Advocate