Office of the Ohio Consumers' Counsel

News Release

Vectren customers to see natural gas rates fall following auctionFeb. 01, 2012
Customers who buy their natural gas from Vectren will experience savings beginning in April after an auction resulted in a retail price adjustment that is 30 cents cheaper than the current rate.
AEP power plant closing costs disallowedJan. 18, 2012
AEP Ohio customers will not pay for closing costs for a 450-megawatt power plant the utility plans to shut.
Office of the Ohio Consumers' Counsel Governing Board narrows list of candidates to lead agencyJan. 18, 2012
The Governing Board of the Office of the Ohio Consumers Counsel (OCC) decided after deliberation during its regular meeting today that six candidates will be offered interviews for the position of Consumers Counsel.
OCC reminding consumers telephone companies may raise Lifeline rates; AT&T Ohio rates to increase for all customersJan. 03, 2012
Under Ohio's new telecommunications law, some telephone companies now have the ability to annually increase monthly basic local service rates for Lifeline customers by up to $1.25. Lifeline programs provide financial assistance to low-income residents and help ensure that they can afford telephone service, either through a traditional wire line company or through a qualified wireless provider.

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Please Note:

OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.

You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.

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