Office of the Ohio Consumers' Counsel

Click a calendar date on the right to see that date's events. Descriptions of our Outreach & Education speeches and related topics are also in this section.

The Office of the Ohio Consumers' Counsel (OCC) provides knowledgeable outreach and education professionals to talk about issues concerning the electric, natural gas, telecommunications and water industries. Speakers are available free of charge and are prepared to cover a variety of topics including customer choice, consumer protections, energy efficiency, services offered by the OCC and how to better understand your utility bills among others. The OCC presents to groups of at least 30 or more. In addition organizations and companies can schedule Brown Bag sessions to provide an education opportunity for their employees during the lunch hour.

Train-the-Trainer sessions are offered to social service agencies on the utility assistance programs including PIPP Plus, HEAP and Lifeline. The training program can be customized to meet your needs.

OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.

You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.