Office of the Ohio Consumers' Counsel
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Mission and Vision
Mission
Informed consumers able to choose among a variety of affordable, quality services with options to control and customize their utility usage.Vision
The OCC advocates for Ohio’s residential utility consumers through representation and education in a variety of forums.
Core Values
| Respect | We will treat each other, our partners and the public with consideration and appreciation. |
| Justice | We will advocate for what is fair for Ohio’s residential utility consumers. |
| Communications | We will share information and ideas to contribute to the making of optimal decisions by our colleagues and ourselves. |
| Excellence | We will produce work that is high quality and we will strive to continuously improve our services. |
| Integrity | We will conduct ourselves in a manner consistent with the highest ethical standards. |
OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.
You may seek assistance with utility complaints from the Public Utilities Commission of Ohio:
800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General
at 800-282-0515.
Office
of the Ohio Consumers’ Counsel - Your Residential Utility Consumer
Advocate 10 West Broad Street, Suite 1800, Columbus, Ohio 43215-3485
1-877-742-5622 (toll-free in Ohio) or 614-466-8574
Contact us
Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.