Office of the Ohio Consumers' Counsel

2006 Annual Report

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Employee Recognition

The Office of the Ohio Consumers’ Counsel (OCC) greatly values the diligence and commitment of its staff. During the year outstanding individuals are recognized by their coworkers and rewarded for outstanding service to the agency. For the eleventh consecutive year, the OCC recognized individual employees, and named an Employee of the Year. During fiscal year 2006, the OCC staff nominated their peers based upon specific criteria relating to their job performance, professionalism, work product and teamwork.

Photo of OCC Staff

The OCC recognized Jackie Stephens, Consumer Service Specialist; Denise Gundel, Graphics Specialist; Sue Orme, Staff Assistant; and Laurie Knight, Executive Secretary. This year, Denise Gundel was selected the OCC Employee of the Year. Congratulations to each individual honoree and to all of the employees at the OCC for serving residential utility consumers well in 2005-2006.

Jackie Stephens – Consumer Services Specialist
“Jackie routinely stays late to assist consumers with utility concerns. She can be counted on to provide consistent answers and assistance to each and every consumer. In Jackie’s eyes everyone needs help and she is here to provide the necessary answers. Jackie quietly goes the extra mile for consumers.”
– wrote an OCC employee

Sue Orme – Staff Assistant
“Sue is dedicated, reliable and always willing to help her coworkers at OCC. She is always apprised of current issues so that consumers can be appropriately directed in order to get their question answered in a timely manner. Sue is a great team player.”
– wrote an OCC employee

Denise Gundel – Graphics Specialist
“In all of her efforts, Denise realizes the importance of quality and strives to achieve it. She handles design work for internal and external efforts and her Employee Recognition Team always has us in mind. Whether it is taking photos, laying out publications or orchestrating special events, the job is done well. She exhibits teamwork while performing those tasks and goes the extra yard whenever it’s needed.”
– wrote an OCC employee

Laurie Knight – Executive Secretary
“Honest and ethical are words that perfectly describe Laurie. She is highly trustworthy. Laurie takes pride in her work and is well liked and respected by all. She has provided invaluable support for the Ohio Consumers’ Counsel, the OCC Governing Board, OCC Directors and many other areas of the OCC by her constant dependability, impeccable organizational capabilities, enthusiasm for a job well done and, most of all, thorough and consistent high quality work.”
– wrote an OCC employee

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