Office of the Ohio Consumers' Counsel

Current Alerts

The Office of the Ohio Consumers’ Counsel advocates on behalf of Ohio’s residential consumers in the state legislature, Congress, at the Public Utilities Commission of Ohio and other state and federal government agencies.  Our work is more effective when individual consumers make their voices heard. This page contains information about your elected officials, ways you can make a difference and the top issues we hope you will support.

Identifying your elected officials

The first step to taking action is identifying who represents your area on the state and national levels. Click below to find out who your state and national elected officials are:

• State Elected Officials
• National Elected Officials

Ways to make a difference

• How to call your legislator
• How to write your legislator
• How to e-mail your legislator
• Other ways to make a difference

Current Issues

• Legislation to limit water companies' rate case expenses (House Bill 87)

Past Issues

• Legislation affecting distribution costs for natural gas customers (Sub. House Bill 95)
• Keep their phones ringing, so you can afford yours
• Verizon customers: Your voice was heard
• Columbia Gas customers: Your voices were heard
• Local telephone customers: Your voices were heard

OCC has had to cancel many of its services, including its consumer call center, due to recent budget cuts. We realize you may continue to need assistance with your utility services. OCC's website provides free access to publications and resources.

You may seek assistance with utility complaints from the Public Utilities Commission of Ohio: 800-686-7826. For complaints about non-utility related services, you may call the Ohio Attorney General at 800-282-0515.